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Customer Account Executive
Aramex Libya | Reference No. - KP675-02
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1. Attain business growth as set in the targets
2. Visit and communicate with customers to build and develop customer relationship to ensure serving their needs.
3. Build and maintain a regular flow of business opportunities and leads
4. Support customers with their business needs and communicate with operational teams to ensure satisfactory service
5. Handle and resolve customer complaints to ensure customers are satisfied.
6. Maintain proper customer information
7. Provide customers with offers/quotations and follow-up on opportunities
8. Drive customers to pay on time as contracted and as per credit policies.
9. Drive customers to utilize Aramex shipping tools to give customers control and visibility over their shipments and reduce cost of transactions by customers.
10. Follow procedures related to the CRM system
11. Maintain and update customers information on the CRM systems

Requirements:
Job Requirements:
• Libyan citizen residing in Tripoli
• Bachelor's Degree in a related field.
• English Proficiency
• MS Office Applications (Word, Excel, Power Point&Outlook)
• 1-2 years Sales experience
• Driving License
• Must own a car

Skills, Competencies & Attributes:
• Communication Skills
• Selling Skills
• Problem Solving
• Negotiation Skills
• Influencing & Persuading

About Aramex Libya
Aramex started in 1982 as an express operator rapidly establishing itself into a global brand recognized for its quality service and unique multi-product offering. In January 1997, Aramex became the first Arab-based international company to trade its shares on the NASDAQ stock exchange. After five years of successful trading, Aramex returned to private ownership in February 2002 and continued to expand and excel as a privately owned company, establishing global alliances and gaining stronger brand recognition. In June 2005 Aramex went public on the Dubai Financial Market (DFM) as Arab International Logistics (Aramex) with its shares traded under ARMX. Today Aramex and its worldwide alliance form an extensive transportation network that spans the four corners of the globe. With offices strategically located in major cities, Aramex offers customers around the world comprehensive transportation solutions that range from international and domestic express delivery, freight forwarding, logistics and warehousing to publication distribution and specialized shopping services such as the Shop&Ship U.S. mailbox and Shop the World catalog shopping.

 Job Category Marketing, Advertising & PR [Logistics]
 Location Libya
 Career Level Entry Level / Fresh (<1 years exp.)
 Date Posted November 2nd, 2009
 Posted by Gulf Talent Company Profile (Client)
Gulf Talent
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